Reference

Terms That Govern Your 088bola Account

These terms set out the rules between you and 088bola — what you agree to when you open an account, how your wallet activity is handled, and what happens if something goes wrong. Read them before you start, so there are no surprises later.

Account eligibility by regionDANA, OVO, GoPay wallet rulesDeposit and withdrawal conditionsAccount suspension groundsHow to raise a dispute
088bola Terms That Govern Your 088bola Account
HOW WE HANDLE YOUR ACCOUNT

Account Security, Data and Your Rights

088bola applies account-level security measures to protect your session and transaction data. Your OTP login flow, wallet verification steps, and account activity logs are part of that framework. Here is how we manage four key areas under these terms.

Data Handling

We collect account registration data and transaction records tied to your DANA, OVO, or GoPay activity. Data use is limited to account operation, fraud prevention, and legal compliance where required.

Account Security

Your account is protected by OTP verification on login. If you suspect unauthorised access, contact support immediately with your account ID so we can freeze the account and investigate.

Data Retention

Transaction records and account history are retained for the period required by applicable regulatory standards. You may request a summary of your stored data by contacting support with verified account credentials.

Requesting Changes

To update personal details, correct a wallet reference, or request account closure, submit the request via live chat or email. Changes to payment wallet links require re-verification of the new wallet.

TERMS CONTACT PATHS

Where to Direct Your Terms Questions

If any clause in these terms is unclear, or if you need to raise a dispute about a transaction processed via DANA, OVO, or GoPay, our support team handles account and policy queries directly. Reach us through the channels below and have your account ID and wallet reference ready so we can resolve your query without going back and forth.

Team online

Live Chat

Open the chat widget from any page on 088bola. Quote your account ID and describe the specific term or transaction you are querying for a faster response.

Email Support

Send your query to our support address with your wallet transaction reference attached. We aim to acknowledge policy and account queries within one business cycle.

Help Centre

Our help centre holds policy summaries, account condition details, and step-by-step explanations for DANA, OVO, and GoPay deposit queries in one place.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to accounts, wallets, and disputes. If your question is not covered here, reach us via live chat with your account ID ready.

Yes. These terms apply to all accounts in eligible Indonesian regions. Players in Makassar are subject to the same conditions, with access depending on what local law permits in their area.

Collect your DANA transaction reference number and contact support via live chat. We will cross-check the wallet record against our deposit log and resolve any discrepancy tied to your account.

No. Our terms require that the wallet you use to deposit matches your registered account details. Third-party wallet deposits are not permitted and may result in account suspension pending verification.

We post the revised terms on this page. The date at the top of the document will reflect the latest update. Continuing to use your account after that date means you accept the new version.

Submit a data request through our support email with your account ID and the wallet name you use — DANA, OVO, or GoPay. We will compile your records and respond within a reasonable timeframe.

Sharing login credentials, opening multiple accounts, using unverified wallets, or accessing the platform from a region where it is not lawfully available are all grounds for suspension under our account conditions.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.