Information We Collect and Why We Hold It
When you create an account, we collect the registration details you provide — name, contact information, and the credentials you set. When you make a deposit or withdrawal through DANA, OVO, or GoPay, our system records the transaction reference, the amount, and the wallet ID used
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to process the payment. We do not store your full wallet PIN or password; those stay inside your e-wallet app. We also collect session data: the device type, browser, IP address, and pages accessed during each visit. This helps us verify account access, flag unusual login
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patterns, and keep your account secure. If you contact our support team, we retain the conversation history tied to your account so follow-up queries get resolved faster. We hold personal data only as long as your account remains active or as required to handle any open
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transaction dispute. Once an account is permanently closed and all obligations are settled, personal data is deleted or anonymised in line with our internal retention schedule. Players in Semarang and elsewhere in Indonesia can request details about what data we currently hold against their account at
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any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.